Contact Aerod

Send the issue to the correct review path

Aerod uses direct email instead of a tracking contact form. Include the page URL, exact issue, supporting evidence, and a reply address.

Editorial and policy

Corrections, privacy, and provider updates

Use this address for factual corrections, outdated provider information, broken sources, policy questions, privacy requests, and documented provider update requests.

[email protected]

Include

  • The Aerod page URL.
  • The exact text or data in question.
  • The proposed correction.
  • Primary or official supporting evidence.
  • The date the source was checked.

Security

Responsible vulnerability disclosure

Use the security address for a vulnerability affecting Aerod itself. Do not send unrelated provider account issues, malware samples without context, or requests to test third-party targets.

[email protected]

Before sending

  • Read the Responsible Disclosure Policy.
  • Describe the affected route and impact.
  • Provide reproducible steps.
  • Minimize collection of personal data.
  • Do not publicly disclose an unresolved issue before coordinated review.

Provider requests

Evidence is required

A provider can request an update, but affiliate status or business pressure does not make the request correct. Include current official documentation, plan name, region, effective date, and the specific disputed statement.

Response expectations

No guaranteed turnaround or publication outcome

Aerod prioritizes material security, privacy, and factual issues. A submission can be declined when it lacks evidence, concerns a third party outside Aerod’s control, requests promotional wording, or asks Aerod to conceal a documented limitation.

Related policies