Contact Aerod

Contact Aerod

Send a correction, provider update, privacy request, policy question, or security report. Choose a topic and include enough detail for us to review it.

Send a message

What should we look into?

Reply email, topic, and message are required. Name, affected page URL, and attachments are optional.

Use the complete https:// address. Do not include passwords or private access tokens.

20–10,000 characters. Include the issue, relevant evidence, and what you expected to happen.

Up to 3 PNG, JPEG, WebP, or PDF files, 5 MB total. Remove personal information first. No archives, executables, malware samples, passwords, or private keys.

Submitting sends your message and attachments to Aerod by email. Cloudflare processes the request for delivery and spam prevention. We do not create a separate submission database or publish your files. See the Privacy Policy and Data Handling Policy. No automatic reply email is sent.

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Editorial and policy

Corrections, privacy, and provider updates

Choose the relevant topic in the form above for factual corrections, outdated provider information, broken sources, policy questions, privacy requests, and documented provider updates.

Include

  • The Aerod page URL.
  • The exact text or data in question.
  • The proposed correction.
  • Primary or official supporting evidence.
  • The date the source was checked.

Security

Responsible vulnerability disclosure

Choose Security vulnerability for an issue affecting Aerod itself. Do not submit unrelated provider account issues, malware samples, or requests to test third-party targets. Describe sensitive evidence first so a safer transfer method can be agreed.

Before sending

  • Read the Responsible Disclosure Policy.
  • Describe the affected route and impact.
  • Provide reproducible steps.
  • Minimize collection of personal data.
  • Do not publicly disclose an unresolved issue before coordinated review.

Provider requests

Evidence is required

A provider can request an update, but affiliate status or business pressure does not make the request correct. Include current official documentation, plan name, region, effective date, and the specific disputed statement.

Response expectations

No guaranteed turnaround or publication outcome

Aerod prioritizes material security, privacy, and factual issues. A submission can be declined when it lacks evidence, concerns a third party outside Aerod’s control, requests promotional wording, or asks Aerod to conceal a documented limitation.

Related policies